Skip to main content
 

Emergency Services Dispatcher

 
Background
Emergency Services Dispatchers receive calls from the public reporting emergencies like fires, accidents, and crimes. They quickly assess the situation, ask important questions to gather details, and send the right emergency services (police, fire, ambulance) to the scene. This is a high-pressure job where clear communication and quick thinking can literally save lives.
Similar Roles
Lessons to help you on this path

Matched lessons for this role are being reviewed and will appear here soon.

Publications
Journal of Emergency DispatchEmergency Management Magazine
Books
The Last AlarmEmergency Response HandbookDispatch: True Stories from the Emergency Services
Movies
Rescue Me911
Key Figures
Marty MakaryAtul GawandeGreg FrieseChip Coffey
Classification
SIC Code0, 0The Standard Industry Code
Dewey Reference363.34, 384.6For looking up books in your local library
Synonyms
Emergency Dispatcher999 OperatorCall HandlerPublic Safety DispatcherEmergency Communications Officer
Last Updated: Thursday, May 7th, 2026
Please Help

WhereWeLearn is ever evolving. If you see something missing or have a suggestion, We learn from you as well.

Log in to suggest an improvement